MICROSOFT GLOBAL LAUNCH

Peace of Mind
in Your Palm

The Technical Blueprint

Role & Challenge

As Creative Strategy Lead, I architected the global launch of Microsoft Family Safety. My remit: position the app as a wellness tool, not a surveillance mechanism; then build the campaign system to scale that message across digital, social, and in-app surfaces.

The product solved a real tension: parents wanted visibility, but kids needed autonomy. We had to reframe safety as connection. The campaign couldn’t feel like a warning; it had to feel like a shared exhale.

We didn't lead with control. We led with clarity.

Orchestration

I aligned product, marketing, and creative teams across five time zones. We used Microsoft’s Campaign Architecture to build a modular system that could flex across cultures and channels. I led the development of the Bill of Materials, ensuring every asset (from hero film to in-app onboarding) reinforced the same emotional truth.

Family Safety Heart Motif
The stylized heart motif became the visual anchor for trust and connection.

The Build

Narrative Assets

Crafted "Vanessa’s Journey" to show long-term product value. Directed a non-verbal hero film to ensure accessibility and emotional clarity.

Digital Ecosystem

Designed social content, display banners, and in-store activations. Built onboarding flows that reinforced trust.

Localization

Partnered with regional teams to adapt messaging for cultural nuance while preserving brand integrity.

Rollout Strategy

  • Teaser

    Connection vs. ControlIntroduced the emotional tension.

  • Hero Film

    Core NarrativeDelivered the story in a universally relatable format.

  • Activation

    DeploymentAssets across retail, app surfaces, and social channels.

KPI Ownership

Reported Campaign Outcomes

100M+ Impressions
High Video Completion Rate
Lift In App Downloads

Internal Success Measures

Driving engagement performance across paid and organic channels.
Ensuring positive sentiment through narrative clarity and creative alignment.
Supporting adoption growth through coordinated rollout sequencing.
Partnering with regional teams to validate cultural resonance.